What happens during our calls/sessions?
Mostly this is up to you. Coaching is a process of making changes in a relationship where I will support you in staying focused on your goals. There doesn’t need to be intense effort to create noticeable results. Set the tone that best supports you. I will follow your lead. You will choose the direction and I will support you through the process.
Who calls who?
If our sessions are over the phone, you will call me at your appointment time. If you prefer to meet in person, I will send you directions to my home-office.
How do I prepare for our sessions?
This is a great question! Your coaching session is intended to be a time focused on you. I ask that you to have an “agenda” in mind before we talk. Something you want to work on or create change around. Then, plan to arrive/or call me at our scheduled time, take a deep breath, and enjoy your session.
What happens if I don’t call or arrive at our appointment time?
If you will be more then ten minutes late, please call and let me know you are running a bit behind. The late time will be deducted from the appointment time when you arrive. If you are more than 10 minutes late or miss an appointment without notice your time will be forfeited and you will be charged for that session.
How do I make my payment to you?
Before we begin our meetings, I will send you an invoice for that month’s service. Purchasing my services is similar to paying for a membership or retainer fee. I ask that I receive your payment in advance of our meetings, preferably by the first of each month. If we start working together in the middle of a month the fees will be prorated. You have two payment options. You can either pay via credit card through my pay pal account or by check or money order.
What happens if I don’t get the payment to you on time?
If I have not received your payment by your first appointment of the month of services, the coaching session will be canceled and you will be in jeopardy of forfeiting your scheduled appointment date and time until the payment is made.
What happens on holidays, vacations or if I miss a session?
Please give me at least a 24-hour notice if you know you will need to miss a session. Without 24 hour notice, missed sessions may be forfeited or rescheduled at my discretion. I will not reschedule no call/no shows. Together we can design a plan for coaching sessions that may fall on holidays/vacations. If you have an emergency, please call as soon as you realize there is a problem.
What if I want to email you between calls?
I encourage you to check in with me between appointments. It is my privilege to provide this extra level of service. I do ask that you keep email messages to one paragraph. Save more involved coaching issues for our appointments where we can work through them adequately. I will return your emails as soon as possible.
Why do I need to take “action steps” between our calls?
“Coaching work” is designed to help you take the actions or make the shifts between appointments that will move you to the next level. Spending time focused on your goals between our sessions keeps the coaching with you throughout the week. Doing the coaching work helps you progress faster then you would without it.
What happens if I don’t complete the coaching work?
If you don’t complete it, notice that you didn’t and let me know if you want to talk about this at our session. DO NOT be hard on yourself or feel you need to make excuses or apologize to me. I am your coach not your teacher, therapist or parent. I am here to help you meet your personal identified goals and assist you in finally making the changes you want in your life.
How long does coaching take?
The duration of coaching depends upon individual needs. I ask that you consider at least a three-month commitment with weekly sessions. Most of my clients work with me from 3-6 months. That time frame will allow us to establish a solid foundation, thoroughly identify your challenges and strengths, design and practice new strategies and habits, experience progress and create lasting change. Typically clients experience the most results the longer we work together.
